Policies
YOUR INFORMATION
Your information will never be sold or exchanged for any reason. It is used for shipping, billing, and communication purposes only.
We use a third party payment gateway (Stripe) which collects your credit card payment information and stores it according to their policies in order to collect the funds you have authorized.
Our site is encrypted to guard your data and reduce the incidence of fraud.
RETURN POLICY
Your 100% Satisfaction is Guaranteed. We double-check all orders before we ship, however:
If we've made a mistake or if the product is defective:
Please call us within 15 days to let us know the problem.
Please have your invoice number available.
We will pay for return shipping if necessary, and either correct the mistake or refund the purchase price and shipping charges.
If you change your mind about the fabric or notion:
Please call within 15 days and we will issue a return authorization number and accept your return under these terms:
All returns must be within 15 days of receipt with a return authorization number.
All fabric must be in the same condition as when you received it. (Clean, un-washed, un-cut, no scent in or on it, no pet hair present, etc.)
All notions must be in original condition accompanied by the original packaging.
A 15% restocking fee will apply.
Return shipping will be at your expense.
Original shipping charges are not refundable.
Refunds will be issued after we receive the return.
**Please note digital products are non refundable!**
BLOCK OF THE WEEK PROJECT PATTERNS
Our Block of the Week project patterns are for personal use ONLY! Using them for anything other than personal use is copyright infringement.
If you desire to offer any of our Block of the Week quilt projects as a class or in any way other than personal use, please contact us for options.
SALES TAX
Sales tax will be applied to Washington State orders.
PAYMENT METHODS
We accept VISA, Mastercard, Discover, and American Express.